Matthew Quincey, Superintendent
HENRY COUNTY SOLID WASTE DEPARTMENT
HOUSE HOLD GARBAGE COLLECTION POLICY EFFECTIVE JULY 1, 2019
DEFINITION OF GARBAGE: Garbage is defined as all debris accumulated within the household that is in need of disposal. Garbage does not include household furnishings, carpet, remodeling debris, appliances, batteries, tires, and propane tanks.
DEFINITION OF TRASH: Trash is defined as large cardboard boxes, toys, household furnishings, carpet, remodeling debris and appliances
DEFINITION OF LIMB/YARD DEBRIS: Limb/yard debris is defined as any of the following: tree limbs, shrubbery, grass trimmings, leaves and pine straw.
** Please note that the County will not pick up batteries, tires, or propane tanks and disposal of these items is the responsibility of the resident.
All Garbage shall be bagged in heavy duty plastic bags and placed loosely in assigned Henry County Garbage Carts. The Henry County Solid Waste Department will not be responsible for spillage of Garbage due to stray animals or carts being improperly placed on the county right-of-way. Additional bags outside cart or unauthorized containers will not be picked up the Henry County Solid Waste.
The Alabama Law (Ala. Code 22-27-1, et seq.) which establishes mandatory participation in and subscription to the system of services by Henry County provides that every person, household, business, industry, or property owner is liable for the monthly fee for the solid waste or garbage collection services made available to such person, household, business, industry or property owner for the property generating solid waste or garbage.
Henry County Solid Waste will not charge a deposit but will require advance payments for 4 months service, non refundable, upon new enrollment. Thereafter, we will bill monthly at $15.00*. There will be a $5.00* per month late fee for any account past due at the close of business on the last day of the month.
Any resident whose solid waste fee is delinquent by 90 days will receive a notice that the cart will be picked up if payment is not received within 30 days. If payment becomes 90 days or more past due or dollar amount equal to, the garbage cart will be retrieved. If a garbage cart is retrieved for nonpayment, a pickup and re-delivery service charge of $50.00 will be assessed and added to the outstanding balance due by the resident. After cart has been retrieved resident must pay all outstanding balance plus the $50.00 fee before cart is reissued. In addition, residents who fail to pay their garbage bill may be subject to civil and criminal action.
*EFFECTIVE SEPTEMBER 1, 2019 MONTHLY FEE WILL INCREASE TO $15.00 AND LATE FEE WILL INCREASE TO $5.00.
Replacement Cost of Carts
It is the responsibility of resident to remove cart from right-of-way and protect cart from abuse or misuse. In the event of damage due to negligence (ie, throwing hot ashes in cart or not removing cart from right-of-way in a timely manner) resident will be charged a $75.00 replacement fee for any cart that has to be replaced.
If the cart becomes damaged from normal use, repairs will be made by Henry County or a replacement cart will be issued. If the cart is stolen from resident’s property the resident must contact Henry County Sheriff Department and Henry County Solid Waste Department.
Henry County Solid Waste supplies first cart at no cost. However, residents may request one (1) additional cart. There will be a $75.00 NON-REFUNDABLE, one-time use fee for the extra cart. All carts are property of Henry County Solid Waste.
**All carts are assigned to an address, not a customer/resident. The carts must be moved to a new address by the Henry County Solid Waste Department. DO NOT take the carts if you move.** Legal action may be taken against those that remove carts from assigned address. Customer is to contact solid waste department immediately if moving. Charges will continue to accrue on the account and customer will be held responsible for carts until Solid Waste is notified.
Active accounts that have special events such as weddings, family reunions, funerals etc, can request additional carts for one time use at no charge. A written request must be submitted to the Henry County Solid Waste Department at least 7 days prior to the event, except for funerals (verification may be requested). Solid waste personnel will deliver carts prior to the event and pick up carts after the next scheduled pickup day.
All carts shall be placed on Henry County right-of-ways on the scheduled pickup day by 6:00 a.m. and shall be placed within three (3) feet of the edge of the road. Carts that are beyond reach of the garbage trucks or are placed in the wrong location will not be picked up. Once the cart is properly placed on the right-of-way, the Garbage will be collected on the next regularly scheduled pickup day. Do not place carts within 4 ft of objects, under trees, near power lines, low hanging limbs etc.
If the Solid Waste Officer determines that a non-county maintained road could be damaged by the solid waste trucks or could cause damage to the solid waste trucks, or may be unsafe for the solid waste trucks to travel, then an alternate pickup location will be assigned (such as the nearest county maintained right-of-way).
Household garbage carts shall be placed on the right-of-way by 6:00 a.m. on your regular collection day. Garbage will be picked up once per week on your assigned day. If you fail to have your garbage out on the right-of-way by 6:00 a.m. on your scheduled pickup day, that garbage will not be picked up until your next scheduled pickup day of the following week. There is no certain time for pick-up trucks to be at any residence.
Solid Waste customers/residents are responsible for removing the carts from the right-of-way. Henry County is not responsible for damage to empty carts left by roadway. Empty carts must be removed from the right-of-way by 7:00 p.m. the day after pick up. If the cart is not removed from the county right-of-way, by the assigned time, the cart will be tagged with a warning, and will be recorded by Henry County Solid Waste Personnel. If the cart is left out on the right-of-way three days or longer, it will be considered no longer in use and may be removed by the Solid Waste Department. If a garbage cart is retrieved for being left on the right-of-way, a pickup and re-delivery service charge of $50.00 will be assessed and added to the outstanding balance due by the customer.
The fee is $15.00 per month with a $5.00 late fee added if not paid by the last business day of the month. The payment options include” FTI” and it is deducted around the 20th each month.
Debit / credit card payments can be made in the office or over the phone however there will be a fee of $.50 up to $20.00 thereafter it is calculated at 2.5% of amount. The fee goes to the provider of the service not the County.
Checks and cash payments will be accepted. Customers may make payments in advance.
There is a $30.00 returned check fee if a check or EFT transaction is returned.